Frequently Asked Questions

Create a Property Owner account, sign in and open the property section of your dashboard. Choose Add Property, or Edit for an existing draft. Work through the editor's sections for your property, photographs, details and desired exchange.

Use a clear title, current photographs and an accurate description. Explain the property's condition, accommodation, approximate areas and anything a prospective exchange partner needs to investigate. Select the location suggested by the location selector. Do not place email addresses or phone numbers in the public description.

Review the preview before publishing. A draft is not a public listing. Publishing is subject to your membership's property allowance and the platform's conditions; permanent visibility or a successful match is not guaranteed. New Swapper accounts may publish up to two properties during one seven-day trial from registration. Paid membership is required to keep them published after the trial. Existing pre-activation Swappers keep their publishing rights without a new expiry. See current membership options.

In a similar-value exchange, both owners consider properties with comparable agreed values. In an upgrade, one owner seeks a higher-value property and may need to fund a balancing payment. In a downgrade, the owner moving to the lower-value property may receive that difference.

For example, agreed values of €300,000 and €350,000 leave a €50,000 difference before transaction costs. This is an illustration, not a valuation or a financing offer. The owners must agree the values, how any difference is funded and the terms of both transfers with independent professional advice.

Even equal-value properties can involve taxes, legal fees, inspections and financing costs. Use the desired-property preferences to explain where and what you would consider, then compare both owners' interests. A listing or suggested counterpart is not a confirmed reciprocal match. We do not promise an automatic daily matching or notification service.

New Swapper accounts receive one seven-day free trial from registration, with up to two published properties. After seven days, an active paid membership is required to keep properties publicly visible; descriptions and photographs remain saved if listings are hidden. Existing pre-activation Swappers retain their free publishing rights without a new expiry, including for later properties. Private Swapper costs €100 per year and allows up to two properties; Business Swapper costs €250 per year and allows up to five. Swapper prices include applicable taxes.

For new Swappers, sending, reading and replying to private member messages requires active paid access, including during the trial. An unpaid recipient may receive an interest notification but cannot read the private message or reply. Existing pre-activation messaging rights are preserved. Confirm the relevant membership conditions before relying on messaging to progress a swap.

Legal Advisor plans have separate publication and messaging conditions. See the membership comparison and Terms & Conditions for the current scope of each plan. Membership is access to platform features, not a guarantee of a match or transaction.

Prepare separate questions for each property: what costs arise on transfer, whether financing must be repaid or replaced, when insurance responsibility changes, and what taxes or reporting may apply. Ask for a written estimate and identify which owner would pay each item.

A permanent exchange does not itself remove taxes, mortgage restrictions or transaction costs. Do not assume your current mortgage or insurance can transfer to the other property. The answers depend on the properties, countries, lenders and your circumstances. Obtain advice from appropriately qualified independent professionals before making a binding commitment; PropertySwap does not give individual legal, tax, insurance or lending advice.

Separate what you offer from what you want. For the offered property, describe the accommodation, layout, outdoor space, condition, approximate areas and important limitations. Label estimates and explain any uncertainty. Use your own current photographs and information you have the right to publish.

For the desired exchange, identify acceptable locations and property types, a realistic value range, timing, and any essential requirements. Distinguish essentials from preferences. A short slogan such as 'dream home' does not tell another owner whether there is a two-way fit.

Do not invent missing details, copy another listing or hide known issues. PropertySwap may improve presentation while preserving the facts and remove phone numbers and email addresses from descriptions under its editorial conditions. Keep private documents and precise account information out of public text.

Compare the locations, property types, approximate values, condition and timing in both directions. Your interest in another home is not enough: its owner must also be interested in yours and in the proposed terms. Identify essential requirements before discussing details.

Prepare a short comparison: what each owner offers, what each needs, which facts remain unconfirmed and what professional checks would follow. Discuss any value difference separately from taxes and other costs. Do not treat a favourite, a listing status or an initial reply as acceptance of an exchange.

Use the property portfolio and the owners' stated preferences as a starting point. The platform does not guarantee compatibility, availability or completion.

Be cautious about pressure to act urgently, promises that bypass normal checks, requests for account passwords, or requests to pay before the parties and property have been independently checked. A polished listing or message is not proof of ownership or authority.

Keep initial enquiries within the platform, do not put sensitive documents in public descriptions, and involve your own appropriately qualified professionals before signing or transferring funds. Verify payment instructions through a separate trusted channel with the professional handling the transaction.

If something appears suspicious, stop the discussion and use the PropertySwap contact form to report the listing reference and your concern. Do not include passwords or bank credentials. Reporting a concern is not a guarantee that funds can be recovered.